Yes — 100% free and with no pressure. You can walk away at any time with no cost and no obligation. We believe you deserve to know your gold’s true value before making a decision.

Yes, we buy almost any item that contains gold, silver, palladium or platinum. You will receive free evaluation of the items and direct on the spot offer based on current market price. We believe you deserve to know your gold’s true value before making a decision.

Yes. If you have a written offer from another gold buyer that is no more than 3 days old, bring it to us. If the karat (purity) and weight match, we will at minimum match the competitor’s offer — and in many cases, we can beat it. Our goal is to ensure you receive the right price without unnecessary hassle.

Once you approve the offer, we initiate the payment same day. We pay via same-day ACH, check, wire or cash: • Same-day ACH arrives typically the same day if initiated before 2PM CT; wires before 4PM CT • Check timing depends on your bank; some banks charge a fee to receive domestic wire • Banks operate on business days, so weekend transactions settle the next business day • Cash payments are available for amounts up to $3,000 but subject to availability in your selected location We'll confirm your preferred payment method before you accept anything.

Yes — we give you time to feel confident in your decision. After your transaction, we securely store your purchased gold for 3 days. If you change your mind within that period: • Email us at customers@americangoldtour.com(mailto:customers@americangoldtour.com) • Let us know you’d like to cancel the transaction • Return the funds you received • We will confirm a pickup time for your items Once payment is returned, your gold will be released back to you. We believe selling your gold should feel safe, not rushed.

No — your jewelry will not be damaged. We use modern non-invasive XRF testing technology, which allows us to analyze the exact metal content without scratching, cutting, or using harsh chemicals on your items. Unlike traditional acid testing methods that may leave marks, XRF technology: • Does not scratch or alter your jewelry • Provides highly accurate results • Analyzes the full metal composition • Is completely safe for your valuables Your items remain in the same condition as when you brought them in.